Insights

Revenue cycle notes from the people doing the work.

No fluff and no vendor pitches — just the denial patterns, coding changes and payer behaviour we see across hundreds of practices each month.

Featured · Denials

The seven denial codes that quietly drain independent practices

CO-97, CO-16 and PR-204 rarely look urgent on a single claim. Across a year they add up to more than most practices spend on staffing. Here's how to categorise, appeal and prevent each one.

August 26, 2026 · 8 min read

32%

of denials in our 2026 sample were preventable at the front desk.

Coding

E/M level audits: what payers actually look at in 2026

Time-based versus MDM documentation, and the three phrases that trigger a downcode.

August 12, 2026 · 6 min read

Credentialing

Why your new provider isn't billing yet — a realistic timeline

From CAQH attestation to effective date, with the checkpoints where applications stall.

July 30, 2026 · 5 min read

Benchmarks

Days in A/R: what good looks like by specialty

Primary care, orthopedics and behavioral health have very different healthy ranges.

July 15, 2026 · 7 min read

Front desk

Eligibility checks 48 hours out cut denials by a third

A simple front-desk routine that removes the most common preventable rejection.

June 28, 2026 · 4 min read

Compliance

A HIPAA checklist for practices outsourcing billing

BAAs, access logging and the questions to ask a vendor before you sign.

June 9, 2026 · 6 min read

Operations

Switching billing companies without losing a month of cash

Run-off claims, clearinghouse cutover and how to sequence the transition.

May 21, 2026 · 5 min read

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